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Privacy Policy

General

At Mercreative Kurumsal Ürün ve Marka Danışmanlığı we value the privacy of everyone who visits our website and uses our services. This policy explains what data we collect and why and how we process it.

Data We Collect

  • Identity and contact data: name, phone, email, company title, tax details.
  • Order data: order contents, delivery and billing address, payment method.
  • Design data: logos, images and text you upload to the design tool.
  • Technical data: IP address, browser and device information, usage statistics.

Purposes of Processing

  • Creating, producing, invoicing and delivering orders,
  • Running customer support processes,
  • Sending campaign and information messages where you have given explicit consent,
  • Improving site performance and user experience,
  • Meeting legal obligations.

Cookies

We use cookies for session management, cart functionality, remembering language and theme preferences, and anonymous usage statistics. You may restrict or delete cookies in your browser, but some features such as the cart and membership may then stop working.

Data Sharing

Your data is not shared with third parties other than shipping companies, the payment institution (iyzico), the e-invoice provider and legally authorised public bodies. Your data is never sold for marketing purposes.

Security

Site traffic is encrypted with SSL. Card details are never stored on our servers; payments are processed through iyzico's PCI-DSS compliant infrastructure.

Contact

For questions about our privacy practices, write to info@mercreative.com.tr.

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